Rates, Terms & Conditions

2024 Rates - Valid from 1 January 2024 to 31 December 2024

Terms & Conditions

Meal rates for children:
0-4 Years – no cost
5-11 Years – 50% of meal rate
12 Years plus – full meal rates

Rates for activities at Sossusvlei Lodge Adventure Centre
Please consult the activities page of the Sossusvlei Lodge Adventure Centre for the rates applicable.

High & Low Season
High tourism season in the area encompasses the more temperate Winter months from July to November. Low season extends from December to June with the exception of December 24th, 25th and 31st which are considered as High season.

Accounts
Accounts are payable in cash or by credit card on presentation. Management regrets that personal cheques will not be accepted unless by prior approved arrangement. All accommodation must be paid for in advance. The remainder of the account must be settled prior to departure.

IMPORTANT INFORMATON FOR GUESTS

TIPS & GRATUITIES
If you are satisfisfied with the service and you wish to tip our staff, please do so at reception and ensure that you obtain a receipt.

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE USING THE CENTRAL RESERVATIONS ONLINE RESERVATION FACILITY.
Quoted rates may change without prior notice should government taxes, fuel prices and other fees increase drastically and unexpectedly. Please confirm all rates.
o All quoted rates are in Namibian Dollars and are inclusive of 15% VAT.
o Rates, where stated, are nett and are non-commissionable.
o Rates are quoted per room per night.
o Tariffs quoted are subject to change without prior notice.
o Private reservations will only be regarded as "confirmed" once the stipulated deposit has been received.
o Taleni Africa reserves the right to release a reservation if the due deposit is not received in full by the stipulated deposit due date.
o Full settlement of accommodation reservations must be made 30 days prior to arrival.

Any cancellations for whatever reason within 30 days prior to arrival will incur penalties:
30 – 23 days prior = 10%
22 – 15 Days prior = 35%
14 – 7 Days prior = 50%
6 – 1 Days prior = 90%
No Show = 100%

The following child policy applies:
At Sossusvlei Lodge max 1 child (under 12 years) and/or 1 infant can share the room with two paying adults. The child is accommodated in a standard or single bed. Infants are accommodated in a standard Baby Cot (subject to availability).
Meal rates at Sossusvlei Lodge for children:
0-4 Years – no cost
5-11 Years – 50% of meal rate
12 Years plus – full meal rates

Times
Check-in time: 14:00 (2 PM) and Check-out time: 10:00 (10 AM).
For times other than these please advise at the time of booking. While we do our utmost to accommodate early arrivals we can not guarantee immediate check-in. Late departures are strictly on prior arrangement with the Lodge and subject to availability of rooms.

Tour Operators
The terms and conditions of the current annual contractual Tariff Agreement between Taleni Africa and the operator apply. Companies and operators making reservations without a signed Tariff Agreement with Taleni Africa are still bound by the full terms and conditions of the standard Tariff Agreement and automatically assume the highest rate category.